Jobber unveiled Jobber Copilot, an AI-powered assistant that serves as a business coach, data analyst, marketing specialist and Jobber product expert to help home service pros make better data-driven decisions, improve their strategies and streamline their operations.
"We're developing AI tools to further simplify the daily operations of service professionals, with the long-term goal of having AI handle all administrative tasks, allowing business owners to focus on the work that they're actually getting paid for," said Forrest Zeisler, CTO and co-founder of Jobber. "Jobber Copilot is the first step in this product evolution. It supports business owners in scheduling, quoting and marketing best practices so they can service customers faster and grow revenue easier. We're excited to unveil several new AI-powered features in the coming months that will take the guesswork out of starting and operating a home service business."
Jobber Copilot's initial capabilities include:
- Marketing support: With context into a service pro's customer trends and job history, Jobber Copilot can provide tailored marketing strategies to help businesses meet their marketing goals. Copilot can even write blog posts and social posts based on what's relevant and interesting in their specific industry.
- Data analysis: Jobber Copilot goes beyond surface-level insights by using historical data within Jobber to analyze operational efficiency, cash flow, workforce performance and more. This means customers can access all their data instantly and receive suggestions on improving or highlighting areas of opportunity.
- Business coaching: Drawing on its expertise in home service and knowledge of the service pro's business, Jobber Copilot can deliver highly relevant and personalized guidance based on a customer's questions and prompts. Whether they need help with day-to-day challenges or want to work on long-term goals, Copilot provides tailored strategies with the business' data and goals at its core.
- Jobber product expertise: As an integrated feature within Jobber, Copilot is highly knowledgeable about how to get the most out of the platform. Jobber Copilot will recommend features to help business owners achieve their goals and optimize their business operations.
Powered by a large language model that has been trained on over a decade of Jobber's extensive knowledge base, Jobber Copilot is specifically designed to meet the needs of home service professionals. It leverages an array of resources, such as podcast transcripts, Jobber Academy articles, support videos and more. The Jobber Copilot is free and available in beta to all U.S. and Canadian Jobber customers.
